Frequently Asked Questions

Cardiology Consults continue to be done via phone with the cardiologist. All scheduled appointments will receive a confirmation call from one of our staff members.

Echocardiogram and Stress Echocardiogram referrals will be scheduled for the next available appointment unless deemed urgent by the referring physician.

Holter and Blood Pressure monitors are available using our “personal placement” protocol. Scheduled appointments to pick up a device are preferred to support social distancing.

Holter, EKG, and Blood Pressure Monitors walk-ins can be accommodated, but scheduled appointments are preferred.

For questions or concerns please email us at contact@windsorheart.org

Call our number or email contact@windsorheart.org. Include your full name (spell last name), date of birth, and appointment date/time.

Have your pharmacy fax a refill request to the office.

Some issues can be resolved with your own physician, such as changes in blood pressure. Call our office to schedule a consult with your cardiologist. You should ALWAYS call 911 or go to the emergency department if you have immediate concerns.

At the Windsor location, parking is $3.00 flat-rate, cash only. You are required to pay upon exit.

At the Essex Location, parking is free.

Patients who do not have OHIP are required to pay cash prior to or on the day of their appointment. WHI can provide the necessary paperwork that you will need if you have private or out-of-province insurance and are looking to be reimbursed if covered.

Out-of-province patients should bring their current health card, identification, and previous and current address in order to validate coverage.

International students may have coverage and should review their individual plan.

Please call the office as you may be able to continue with the stress test.

Urgent consultations and testing is scheduled within 24 to 48 hours of the request being received. Wait time for testing depends on the type of test you are having. For example, Echocardiograms and Stress Echocardiograms may be scheduled up to two weeks out.

Yes, but only for Electrocardiograms (EKG/ECG), 24- Hour Automatic Blood Pressure Monitoring, and Holtor/Loop Monitors.